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Frequently Asked Questions

 

Does VIBRACOOL™ really reduce pain?

Yes. While ice decreases inflammation, it can also decrease blood flow and stiffen muscles.  Adding vibration improves blood flow and loosens stiff muscles.  The benefits of massage and vibration are well documented - VibraCool puts cold and vibration together for the first time! Extensive data on the combination of cold and vibration for sharp pain can be found on the BuzzyHelps site; an extensive bibliography for vibration in physical therapy and healing is found at the end of our "how it works" page.

VibraCool™ is FDA 510K cleared for these indications: to "Control pain associated with injections, venipuncture, IV starts, cosmetic injections and the temporary relief of minor injuries (muscle or tendon aches, splinters and bee stings). Also intended to treat myofascial pain caused by trigger points, restricted motion and muscle tension.

Click to read more about Vibration for Pain and Healing.  The benefits of icing are well established - VibraCool is the first FDA cleared product combining both.


WHAT COMES WITH THE DEVICE

VibraCool™ comes with two blue gel wing freezer packs, one Velcro™ strap, an instruction booklet, the VibraCool Vibration unit, and two AAA batteries which can be replaced using a small Philips head screwdriver.

Is there a warranty?
 

VibraCool is sold on Amazon, and complies with the return policy on the website.

 

DO YOU HAVE VIBRACOOL FOR KIDS?

The same technology used in VibraCool is available as Buzzy XL Personal in a Striped Bee and LadyBuzz design at our BuzzyHelps website.  When ordered from here, there is a one year warranty.

How long do ice packs stay frozen?
 

The blue gel wings stay frozen about 10 minutes in room air. We suggest changing out wings after one session of using VibraCool on the extremity. Both wings will stay frozen 3 hours when sandwiched inside the cold-to-go tote (sold separately on the BuzzyHelps site) or flat freezer packs in an insulated bag.


CAN I DO A REVIEW OF VIBRACOOL OR WRITE ABOUT IT ON MY BLOG?


We love reviews and want to know how VibraCool helped you! Our criteria are an Alexa rating of 100,000 or less, and a view per month criteria of 20,000 when we are doing reviews; because we have a 100% guarantee, we don't offer free products. We have done giveaways, though, so if you meet the threshold and don't mind possibly waiting to check back with us, we'd love to talk. Email info@mmjlabs.com.

How long does the ice pack last (using 4 times a day) and how many replacements come with the original equipment?


We guarantee ice packs for 100 uses. VibraCool comes with two reusable blue gel ice packs. Some people have ice packs that have lasted for years.


Do I really need to use the ice pack?
 

The cold adds about 60% of the pain relief in older children and adults. So, yes, use the ice pack unless it bothers the child (usually younger than 2 years) or there is a sensitivity to cold. The reusable wings have a soft white side which is less cold, and a blue side which is more cold.

Can I use disposable crushable ice packs?
 

No. They're too squishy, and absorb vibration without giving enough cold.


HOW LONG DOES IT TAKE FOR THE ICE PACKS TO RE-FREEZE?


The Blue Gel Wings will freeze solid in about 30 minutes in a good freezer. They will melt in about 15 minutes, so keep them between insulated freezer packs for transport to the doctor.

Does the Ice pack need to be frozen solid?
 

Yes. Otherwise, the squishy absorbs the vibration, and you lose out on descending inhibitory control. While about 40% of the pain control comes from vibration, anyone over the age of two is missing out on descending control as well as extra gate theory pain control without ice. Some people are sensitive to cold or find the vibration alone is enough, and that's fine.